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TeeYee Mall is dedicated to ensuring the highest product quality, and every product undergoes comprehensive and stringent testing before shipment. If you encounter any issues while using our products, feel free to ask through our customer support channels.

In the account settings, you can easily add, edit, modify, and delete shipping addresses. You can also set a default address for more convenient ordering.

During the checkout process, you can still modify, add, or delete addresses to ensure your orders are delivered accurately.

If you forget your password, click [here] to easily reset it.

If you are sure that your password and phone number/email address are correct but still can't log in, try the following steps:

Check your network connection: Ensure your device is connected to a stable internet connection. Enable Cookies and JavaScript: Some features may require these settings to be enabled, so make sure they are turned on. Refresh the page: Sometimes, a simple refresh can solve the problem. If these steps do not resolve the issue, our online customer service team is always ready to assist you.

To change the email address you registered with, follow these steps:

Log in to your account. Go to the "Account Settings" page and find the "Email Address" option. Change your email address, and the system will prompt you to log in again. Even if you update your registered email address, your order history from the old address will be retained. You can continue to view and manage your order history by logging in with your new address.